WHAT ARE THE PAYMENT METHODS AVAILABLE?
At the moment, we only accept Credit/Debit cards, and PayPal payments.
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
WHAT HAPPENS IF THERE'S BEEN A DELIVERY MISHAP TO MY ORDER? (LOST DELIVERY)
We take such matters very seriously and will look into individual cases thoroughly. In the event of lost mail, we will try to locate the delivery team and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.
When will I get my refund?
Usually in about 1-3 weeks. Most refunds are fully refunded after we receive and process your return.
Do you offer replacements and exchanges?
Yes, If you received a damaged or defective item, we’ll ship you a replacement of the exact item if the same item is in stock. If you would like to exchange an item for another, you can exchange for a different size or color or for an item.